What industry analysts underestimated is how quickly of change. Beginning with initial pilots, we've witnessed rapid growth throughout the entire market.

An important finding emerges from recent research: what succeeded previously rarely succeeds today or in the future.

What's happening now is just the beginning. The real transformation will come when these technologies become invisible to users.

What matters most goes much deeper than immediate impacts. Appreciating these deeper dimensions proves important for organizations wanting to stay ahead.

Key Points

• Industry guidelines are transforming the way that organizations approach operations.
• The complexity of contemporary platforms requires new skills throughout technology organizations.
• Focus on skill development will likely prove more valuable than pursuing the latest platforms.